Introduction to the concepts of recruitment and selection in the context of human resource management. Discuss the importance of effective recruitment and selection processes for organizations.
| Term | Definition |
|---|---|
| Recruitment | The systematic process of attracting a pool of qualified candidates for a job vacancy. |
| Selection | The set of activities used to evaluate applicants and choose the best fit for the organization. |
Together they form the Talent Acquisition Cycle, the first critical phase of the employee life‑cycle.
Workforce Planning
Job Design & Specification
Sourcing Strategies
Attracting Candidates
Application Management
| Phase | Typical Activities | Tools & Techniques |
|---|---|---|
| Screening | Resume/CV review, pre‑screen questionnaires, phone screens | ATS filters, competency checklists, structured phone scripts |
| Testing | Cognitive ability, personality, technical skill assessments | Online psychometric platforms, work‑sample simulations |
| Interviewing | Structured/behavioral interviews, panel or panel‑based, video or in‑person | STAR method, competency matrices, interview scoring sheets |
| Assessment Centers | Group exercises, case studies, role‑plays, presentations | Observation grids, calibrated raters |
| Background Checks | References, employment verification, criminal record, credit check (where lawful) | Standardized reference forms, third‑party verification services |
| Decision & Offer | Consolidate scores, discuss fit with hiring manager, draft offer letter | Decision matrix, compensation calculator, offer management software |
| Onboarding Preparation | Send welcome package, set up IT access, assign mentor | Onboarding portal, checklists, pre‑boarding communications |