Unit 967: Comprehensive Human Resource Management

1. Evolution of Human Resource Management

1.1 Historical Development

• From Personnel Management to Strategic HRM
• Key Milestones and Paradigm Shifts

1.2 Changing Focus and Trends

• Administrative to Strategic Roles
• Technological Impacts on HRM

2. Role and Functions of HRM

2.1 Core Roles of HRM

• Recruitment and Staffing
• Training and Development
• Performance Management
• Employee Relations

2.2 Contribution to Organizational Success

• Aligning HR Strategies with Business Goals
• Enhancing Employee Engagement and Productivity

3. HR Planning and Job Analysis

3.1 HR Planning Process

• Forecasting Workforce Needs
• Succession Planning

3.2 Job Analysis

• Methods of Job Analysis
• Job Descriptions and Specifications
• Role in Recruitment and Performance Management

4. Recruitment and Selection

4.1 Recruitment Strategies

• Internal vs External Recruitment
• Job Posting and Advertising

4.2 Selection Methods

• Screening and Shortlisting
• Interviewing Techniques (Structured, Behavioral, Situational)
• Decision Making and Hiring

5. Training and Development

5.1 Importance of Employee Development

• Skill Enhancement and Knowledge Building
• Linking Training to Organizational Goals

5.2 Designing Training Programs

• Needs Assessment
• Delivery Methods (On-the-Job, E-learning, Workshops)
• Evaluating Training Effectiveness

6. Performance Management

6.1 Performance Appraisal Systems

• Types of Appraisal (360-degree, Self-assessment)
• Setting SMART Goals

6.2 Feedback and Improvement

• Constructive Feedback Techniques
• Coaching and Counseling

7. Employee Relations and Communication

7.1 Maintaining Positive Employee Relations

• Conflict Resolution Strategies
• Employee Engagement Practices

7.2 Effective Communication

• Channels and Tools
• Promoting Open and Transparent Dialogue

8. Compensation and Benefits

8.1 Salary Structures and Incentives

• Pay Scales and Benchmarking
• Performance-based Incentives

8.2 Benefits Administration

• Health Insurance, Retirement Plans
• Non-monetary Benefits

9. Legal and Ethical Issues in HRM

9.1 Legal Framework

• Labor Laws and Workplace Regulations
• Anti-discrimination Policies

9.2 Ethical Considerations

• Confidentiality and Fairness
• Ethical Decision-Making in HR

10. Global HRM and Diversity

10.1 Managing a Global Workforce

• Challenges of Cross-cultural HRM
• International Labor Standards

10.2 Diversity and Inclusion

• Promoting Cultural Sensitivity
• Strategies for Inclusivity and Equal Opportunity