Learning Objectives
5 objectives- Understand the concept and significance of psycho social support and differentiate it from other support types.
- Develop skills in psychological first aid and crisis intervention techniques.
- Explore trauma-informed care principles and strategies for supporting vulnerable populations.
- Apply ethical considerations and cultural competence in providing psycho social support.
- Evaluate and monitor psycho social support programs and implement self-care strategies for providers.
Content Outline
PreviewUnit 408: Psycho Social Support
1. Understanding Psycho Social Support
- Definition and scope of psycho social support
- Importance and role in individual and community well-being
- Key principles underpinning psycho social support
- Differentiation from emotional support, mental health support, and other related concepts
2. Psychological First Aid
- Overview and purpose in crisis situations
- Core principles: Safety, Calmness, Connectedness, Self-efficacy, Hope
- Techniques:
- Active listening skills
- Demonstrating empathy
- Providing reassurance
- Offering practical assistance
- Case examples and role plays
3. Building Rapport and Establishing Trust
- Importance of rapport in psycho social support
- Communication skills:
- Verbal and non-verbal communication
- Open-ended questioning
- Empathy and validation techniques
- Creating a safe and supportive environment
- Overcoming barriers to trust
4. Trauma-Informed Care
- Understanding trauma and its impact on individuals and communities
- Recognizing trauma triggers and responses
- Principles of trauma-informed care:
- Safety
- Trustworthiness and transparency
- Peer support
- Collaboration and empowerment
- Cultural, historical, and gender considerations
- Strategies to promote resilience
5. Self-Care for Psycho Social Support Providers
- Importance of self-care to prevent burnout
- Identifying signs of stress and compassion fatigue
- Stress management techniques:
- Mindfulness and relaxation
- Time management
- Seeking supervision and support
- Maintaining emotional well-being
6. Cultural Competence in Psycho Social Support
- Defining cultural competence and its significance
- Exploring cultural differences, beliefs, and practices
- Strategies for culturally sensitive communication and support
- Addressing biases and stereotypes
- Case studies reflecting diverse cultural contexts
7. Crisis Intervention Techniques
- Identifying crisis situations and risk factors
- De-escalation strategies:
- Verbal techniques
- Non-verbal approaches
- Risk assessment methodologies
- Safety planning and referral processes
8. Supporting Vulnerable Populations
- Identifying vulnerable groups: children, elderly, refugees, persons with disabilities
- Specific psycho social needs and challenges
- Tailored approaches and best practices for support
- Collaboration with multidisciplinary teams and community resources
9. Ethics and Boundaries in Psycho Social Support
- Ethical principles: confidentiality, consent, professional integrity
- Maintaining appropriate boundaries
- Handling ethical dilemmas
- Legal frameworks and organizational policies
10. Evaluating and Monitoring Psycho Social Support Programs
- Importance of program evaluation
- Methods of data collection:
- Feedback from service users
- Outcome measurement tools
- Analyzing data and reporting
- Using evaluation findings to improve programs
Unlock the full outline
Get the complete content outline, learning outcomes and assessment methods for Perform Psycho Social Support.
KSh 20 one-off, or included with a plan
Learning Outcomes
Unlock the outline above to see learning outcomes.
Assessment Methods
Unlock the outline above to see assessment methods.