Understanding Conflict - Undertake Conflict Resolution And Management | Lecture Notes - YNetStudyHub
Undertake Conflict Resolution And Management

Understanding Conflict

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This topic will cover the definition of conflict, its causes, types of conflict, and the impact of unresolved conflicts in various settings.

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Unit Syllabus 8 Topics
Understanding Conflict
Conflict Resolution Strategies
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Communication Skills in Conflict Management
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Emotional Intelligence in Conflict Resolution
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Mediation and Facilitation Techniques
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Cultural Sensitivity in Conflict Resolution
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Conflict Resolution in Teams
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Managing Difficult Conversations
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