Negotiation Tactics and Strategies - Sales Negotiation Skills | Lecture Notes - YNetStudyHub
Sales Negotiation Skills

Negotiation Tactics and Strategies

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This topic will delve into various negotiation tactics and strategies that can be employed during sales negotiations, such as anchoring, framing, reciprocity, and creating win-win solutions.

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Negotiation Tactics and Strategies 1. Preparation: Understand your goals and priorities. Research the other party's interests and possible concessions. Establish your BATNA (Best Alternative to a Negotiated Agreement). 2. Communication: Active listening to understand the other party's perspective. Use clear and concise language to express your points effectively. Non-verbal cues such as body la...…

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Unit Syllabus 8 Topics
1
Understanding the Sales Negotiation Process
Building Rapport and Trust with Customers
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Effective Communication Strategies in Sales Negotiations
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Handling Objections and Overcoming Resistance
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Negotiation Tactics and Strategies
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Managing Difficult Customers and Situations
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Closing Techniques and Securing Commitment
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Ethical Considerations in Sales Negotiations
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