Mediation and Third-Party Interventions - Conflict Resolution Skills | Lecture Notes - YNetStudyHub
Conflict Resolution Skills

Mediation and Third-Party Interventions

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This topic will cover the role of mediators and third-party interventions in resolving conflicts, including the process, benefits, and skills required for successful mediation.

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Unit Syllabus 8 Topics
1
Understanding Conflict
Communication in Conflict Resolution
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Emotional Intelligence in Conflict Resolution
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Negotiation and Problem-Solving
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Mediation and Third-Party Interventions
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Cultural Sensitivity in Conflict Resolution
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Conflict Resolution in Teams and Organizations
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Conflict Resolution Techniques
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Unit Resources
Topic Notes PDF Upgrade Past Papers & CATs Practice Exercises