Negotiation and Problem-Solving - Conflict Resolution Skills | Lecture Notes - YNetStudyHub
Conflict Resolution Skills

Negotiation and Problem-Solving

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This topic will discuss negotiation techniques, problem-solving strategies, and the importance of finding win-win solutions in conflict resolution scenarios.

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Unit Syllabus 8 Topics
1
Understanding Conflict
Communication in Conflict Resolution
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Emotional Intelligence in Conflict Resolution
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Negotiation and Problem-Solving
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Mediation and Third-Party Interventions
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Cultural Sensitivity in Conflict Resolution
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Conflict Resolution in Teams and Organizations
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Conflict Resolution Techniques
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Unit Resources
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