Unit 936: Human Resource Management

1. Overview of Human Resource Management

• Definition and significance of HRM
• Key functions of HRM: recruitment, training, performance management, compensation, employee relations
• Role of HRM in achieving organizational goals

2. Recruitment and Selection

• Purpose and importance of recruitment and selection
• Recruitment sources:
  • Internal sources
  • External sources (job boards, agencies, social media)
• Selection methods:
  • Interviews
  • Psychometric testing
  • Assessment centers
  • Reference checks
• Aligning recruitment with organizational needs and culture

3. Training and Development

• Importance of employee training and development
• Types of training methods:
  • On-the-job training
  • Off-the-job training
  • E-learning
• Development programs and career planning
• Impact of training on performance and employee retention

4. Performance Management

• Objectives of performance management
• Setting SMART goals and objectives
• Providing constructive feedback and coaching
• Performance appraisal methods:
  • 360-degree feedback
  • Management by objectives (MBO)
  • Behavioral checklists
• Using appraisals to improve performance and identify development needs

5. Compensation and Benefits

• Components of compensation:
  • Salary and wages
  • Incentives and bonuses
  • Benefits (healthcare, retirement plans)
• Designing fair and competitive compensation structures
• Role of compensation in attracting and retaining talent

6. Employee Relations

• Importance of positive employee relations
• Workplace communication strategies
• Conflict resolution techniques
• Employee engagement and motivation
• Creating a positive and inclusive work environment

7. Legal and Ethical Issues in HRM

• Overview of employment laws and regulations:
  • Equal Employment Opportunity (EEO)
  • Labor relations and collective bargaining
  • Health and safety regulations
• Ethical considerations in HRM
• Managing workplace diversity and inclusion
• Ensuring compliance and ethical behavior

8. HR Metrics and Analytics

• Introduction to HR metrics and key performance indicators (KPIs)
• Types of HR data and their sources
• Using analytics for turnover analysis, recruitment effectiveness, and performance measurement
• Data-driven decision making in HR strategy

9. Global HR Management

• Challenges of managing HR in a global context
• Understanding cultural differences and their impact on HR practices
• International HR policies and compliance
• Strategies for managing a diverse and dispersed workforce

Each topic should include case studies, real-world examples, and opportunities for practical application to reinforce learning.