Performance Measurement and Improvement - Unit Code:bus/Os /Bm/Cr/02/5/A | Lecture Notes - YNetStudyHub
Unit Code:bus/Os /Bm/Cr/02/5/A

Performance Measurement and Improvement

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This topic explores key performance indicators (KPIs), performance measurement systems, benchmarking, and continuous improvement strategies to enhance operational performance and efficiency.

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Performance Measurement & Improvement – Study Notes 1. Core Concepts Term Definition Performance Measurement Systematic collection, analysis, and reporting of data that indicate how well an organization, team, or process is achieving its objectives. Performance Improvement Ongoing effort to identify gaps between current and desired performance and to implement changes that close thos...…

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Unit Syllabus 10 Topics
1
Introduction to Business Operations
Operations Strategy
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Process Design and Analysis
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Quality Management
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Supply Chain Management
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Lean Operations
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Project Management
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Performance Measurement and Improvement
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Risk Management in Operations
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Sustainability in Operations
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