ICT System Maintenance and Upgrades - Perform Ict System Support | Lecture Notes - YNetStudyHub
Perform Ict System Support

ICT System Maintenance and Upgrades

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This topic focuses on the importance of regular maintenance and upgrades for ICT systems, covering tasks such as system updates, hardware upgrades, and ensuring system performance and reliability.

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ICT System Maintenance and Upgrades 1. Importance of Maintenance: Regular maintenance ensures optimal performance and longevity of ICT systems. Helps in preventing system failures, security breaches, and data loss. 2. Types of Maintenance: Preventive Maintenance: Scheduled checks and updates to prevent issues. Corrective Maintenance: Fixing problems as they arise to restore functionality. Predi...…

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Unit Syllabus 9 Topics
1
Introduction to ICT System Support
Hardware Troubleshooting Techniques
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Software Installation and Configuration
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Network Support and Troubleshooting
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Security Measures in ICT Systems
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Remote Support Technologies
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ICT System Maintenance and Upgrades
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Customer Service Skills in ICT Support
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Documentation and Reporting in ICT Support
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