Software Support and Applications Management - Perform Ict System Support | Lecture Notes - YNetStudyHub
Perform Ict System Support

Software Support and Applications Management

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Students will explore the process of supporting software applications, including installing, updating, and troubleshooting software programs. They will also learn about application compatibility and best practices for software management.

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Unit Syllabus 8 Topics
1
Introduction to ICT System Support
Troubleshooting Techniques in ICT System Support
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Operating Systems Support
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Software Support and Applications Management
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Network Support and Configuration
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Data Backup and Recovery Procedures
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Security and Compliance in ICT System Support
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Remote Support and Helpdesk Operations
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