Customer Relationship Management - Pathway A Food And Beverage Management: Core Concepts | Lecture Notes - YNetStudyHub
Pathway A Food And Beverage Management: Core Concepts

Customer Relationship Management

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Exploring strategies for building and maintaining strong relationships with customers in food and beverage operations to enhance customer satisfaction, loyalty, and repeat business.

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Unit Syllabus 8 Topics
1
Introduction to Food and Beverage Management
Food and Beverage Cost Control
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Menu Planning and Development
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Food and Beverage Service Techniques
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Beverage Management
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Food Safety and Sanitation
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Customer Relationship Management
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Trends in Food and Beverage Industry
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Unit Resources
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