Customer Service and Communication Skills - Bartending: Core Concepts | Lecture Notes - YNetStudyHub
Bartending: Core Concepts

Customer Service and Communication Skills

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Develop effective communication skills to engage with customers, take orders, and provide a memorable bar experience. Learn how to multitask, prioritize customer needs, and handle challenging situations with professionalism and courtesy.

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Unit Syllabus 8 Topics
1
History of Bartending
Bartending Tools and Equipment
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The Art of Mixology
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Classic Cocktail Recipes
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Bartending Techniques
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Responsible Alcohol Service
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Customer Service and Communication Skills
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Bar Setup and Organization
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