Mediation and Arbitration - 6-Coordinate Conflict Resolution And Management.candidate Tool.docx | Lecture Notes - YNetStudyHub
6-Coordinate Conflict Resolution And Management.candidate Tool.docx

Mediation and Arbitration

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This topic will differentiate between mediation and arbitration as alternative dispute resolution methods, discussing their processes, benefits, and when each method is most appropriate.

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Unit Syllabus 8 Topics
1
Understanding Conflict Resolution
Conflict Resolution Styles
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Communication Skills in Conflict Resolution
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Negotiation Techniques
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Mediation and Arbitration
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Emotional Intelligence in Conflict Resolution
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Conflict Resolution in Teams
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Cultural Competence in Conflict Resolution
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Unit Resources
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