Communication Skills for Healthcare Professionals - 5-Health Services Support-1680155575.Candidate Written Tool Hss.docx | Lecture Notes - YNetStudyHub
5-Health Services Support-1680155575.Candidate Written Tool Hss.docx

Communication Skills for Healthcare Professionals

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Developing effective communication skills to interact with patients, healthcare providers, and colleagues in a professional and compassionate manner, including active listening and conflict resolution techniques.

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Unit Syllabus 10 Topics
1
Introduction to Health Services Support
Medical Terminology for Health Services Support
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Healthcare Ethics and Confidentiality
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Administrative Duties in Healthcare
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Communication Skills for Healthcare Professionals
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Patient Care and Support
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Medical Documentation and Record Keeping
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Cultural Competence in Healthcare
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Emergency Response and Safety Procedures
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Professional Development in Health Services Support
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Unit Resources
Topic Notes PDF Upgrade Past Papers & CATs Practice Exercises