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Healthcare Support Services
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Course Outline
8 sections
1. Introduction to Healthcare Support Services
70 mins
7 topics
Roles and Responsibilities of Healthcare Support Staff
Communication Skills in Healthcare Settings
Infection Control and Safety Measures
Medical Terminology Basics
Patient Rights and Confidentiality
2. Healthcare Support Services: Core Concepts
90 mins
9 topics
Introduction to Healthcare Support Services
Healthcare Ethics and Professionalism
Communication Skills in Healthcare Settings
Medical Terminology Basics
Infection Control and Safety Procedures
3. Healthcare Support Services: Practical Applications
100 mins
10 topics
Introduction to Healthcare Support Services
Communication Skills in Healthcare Support
Medical Terminology and Documentation
Patient Care Basics
Infection Control and Safety Protocols
4. Healthcare Support Services: Tools and Techniques
90 mins
9 topics
Introduction to Healthcare Support Services
Communication Skills in Healthcare Support
Medical Terminology for Healthcare Support
Patient Confidentiality and Privacy Regulations
Infection Control Practices in Healthcare Settings
5. Healthcare Support Services: Case Studies
80 mins
8 topics
Introduction to Healthcare Support Services
Case Study: Hospital Environmental Services
Case Study: Patient Transport Services
Case Study: Medical Interpreter Services
Case Study: Dietary and Nutrition Services
6. Healthcare Support Services: Problem Solving
80 mins
8 topics
Introduction to Problem Solving in Healthcare Support Services
Problem Identification and Analysis Techniques
Developing Problem-Solving Strategies
Communication Skills in Problem Solving
Ethical Considerations in Healthcare Problem Solving
7. Healthcare Support Services: Assessment and Revision
100 mins
10 topics
Introduction to Healthcare Support Services
Importance of Assessment in Healthcare
Types of Healthcare Assessments
Documentation in Healthcare Support Services
Communication Skills in Healthcare Support
8. Healthcare Support Services: Advanced Topics
90 mins
9 topics
Advanced Medical Terminology
Healthcare Data Management Systems
Advanced Patient Communication Techniques
Advanced Healthcare Ethics and Legal Issues
Advanced Medical Billing and Coding