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Health Services Support
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Course Outline
26 sections
1. Demonstrate Knowledge of Organization of Health Facilities
70 mins
7 topics
Introduction to Health Facilities
Legal and Regulatory Framework of Health Facilities
Organizational Structure of Health Facilities
Quality Improvement in Health Facilities
Financial Management in Health Facilities
2. Support Hospital Catering Services
80 mins
8 topics
Understanding the Importance of Hospital Catering Services
Menu Planning and Nutritional Guidelines for Hospital Catering
Food Safety and Hygiene Practices in Hospital Catering
Specialized Diets and Dietary Restrictions in Hospital Catering
Meal Delivery Systems and Service Models in Hospital Catering
3. Perform Mortuary Techniques
100 mins
10 topics
Overview of Mortuary Techniques
Postmortem Care Procedures
Embalming Techniques
Restorative Art
Handling and Transport of Deceased Individuals
4. Perform Outpatient and Inpatient Supportive Services
100 mins
10 topics
Introduction to Outpatient and Inpatient Supportive Services
Role of Supportive Services in Healthcare
Common Outpatient Supportive Services
Common Inpatient Supportive Services
Interdisciplinary Approach to Supportive Services
5. Apply Medical Terminology
100 mins
10 topics
Introduction to Medical Terminology
Anatomy and Physiology Terms
Common Medical Abbreviations
Diagnostic Procedures and Imaging Terms
Pharmacology Terminology
6. Apply Medical- Legal Ethics
100 mins
10 topics
Introduction to Medical-Legal Ethics
Historical Development of Medical-Legal Ethics
Patient Autonomy and Informed Consent
Confidentiality and Privacy Laws in Healthcare
End-of-Life Decision Making and Advance Directives
7. Demonstrate Knowledge of Common Diseases
100 mins
10 topics
Introduction to Common Diseases
Infectious Diseases
Chronic Diseases
Lifestyle Diseases
Communicable Diseases
8. Support Hospital Store Procedures
80 mins
8 topics
Introduction to Hospital Store Procedures
Inventory Management in Hospital Stores
Purchasing and Procurement in Healthcare
Compliance and Safety Regulations in Hospital Stores
Supply Chain Management in Healthcare
9. Med/os/hss /cr/01/5/a
100 mins
10 topics
Introduction to Medical Terminology
Anatomy and Physiology Fundamentals
Common Medical Abbreviations
Medical Ethics and Legal Issues
Disease Pathology and Diagnosis
10. Perform Hospital House Keeping Procedures
70 mins
7 topics
Understanding the Importance of Hospital Housekeeping
Implementing Infection Control Measures in Hospital Housekeeping
Handling and Disposing of Biohazardous Waste
Cleaning and Disinfecting Hospital Surfaces
Maintaining Clean and Orderly Patient Rooms
11. Provide First AID Services
90 mins
9 topics
Understanding the Importance of First Aid
Assessing the Situation
Basic First Aid Techniques
Dealing with Specific Injuries
Handling Medical Emergencies
12. Med/cu/hss /cr/01/5/a
100 mins
10 topics
Introduction to Medical Terminology
Anatomy and Physiology Fundamentals
Common Medical Conditions
Diagnostic Procedures in Healthcare
Pharmacology Basics
13. Support Hospital Store Procedures
90 mins
9 topics
Introduction to Hospital Store Procedures
Inventory Management in Hospital Stores
Storage and Organization of Medical Supplies
Handling and Distribution of Pharmaceuticals
Equipment Maintenance and Repair Procedures
14. Support Hospital Catering Services
80 mins
8 topics
Overview of Hospital Catering Services
Menu Planning for Hospital Catering
Food Safety and Hygiene in Hospital Catering
Dietary Requirements and Nutritional Guidelines
Meal Service and Delivery
15. Perform Hospital House Keeping Procedures
70 mins
7 topics
Importance of Hospital Housekeeping
Understanding Hospital Cleaning Protocols
Infection Control in Hospital Housekeeping
Handling and Disposing of Biohazardous Waste
Cleaning Patient Rooms and High-Traffic Areas
16. Perform Hospital Housekeeping Procedures
70 mins
7 topics
Importance of Hospital Housekeeping
Infection Control Measures in Hospital Housekeeping
Cleaning and Disinfection Procedures for Patient Rooms
Handling and Disposing of Biohazardous Waste
Environmental Services Equipment and Tools
17. Perform Hospital Housekeeping Procedures
70 mins
7 topics
Understanding the Importance of Hospital Housekeeping
Infection Control Measures in Hospital Housekeeping
Safe Handling and Disposal of Biohazardous Waste
Cleaning and Disinfection of Patient Rooms
Environmental Services Equipment and Chemicals
18. Apply Medical–legal Ethics
90 mins
9 topics
Introduction to Medical Ethics
Legal Framework in Healthcare
Ethical Dilemmas in Healthcare
Patient Rights and Responsibilities
Professionalism and Ethical Conduct
19. Provide First AID Services
80 mins
8 topics
Importance of First Aid
Basic First Aid Techniques
Assessing the Situation
Dealing with Common Injuries
Medical Emergencies
20. Demonstrate Knowledge of Organization of Health Facilities
70 mins
7 topics
Overview of Health Facility Types
Legal and Regulatory Framework for Health Facilities
Organizational Structure of Health Facilities
Quality Improvement in Health Facilities
Financial Management in Health Facilities
21. Participate in Infection Prevention and Control
100 mins
10 topics
Understanding the Importance of Infection Prevention and Control
Principles of Infection Prevention
Chain of Infection
Standard Precautions
Transmission-Based Precautions
22. Participate in Infection Prevention and Control
100 mins
10 topics
Introduction to Infection Prevention and Control
Chain of Infection
Standard Precautions
Transmission-Based Precautions
Environmental Cleaning and Disinfection
23. Perform Hospital Housekeeping Procedure
80 mins
8 topics
Importance of Hospital Housekeeping
Infection Control Measures in Hospital Housekeeping
Cleaning and Sanitization of Patient Rooms
Waste Management in Healthcare Facilities
Handling Contaminated Linens and Biohazardous Materials
24. 5-health Services Support-1680155575.candidate Written Tool Hss.docx
100 mins
10 topics
Introduction to Health Services Support
Medical Terminology for Health Services Support
Healthcare Ethics and Confidentiality
Administrative Duties in Healthcare
Communication Skills for Healthcare Professionals
25. Participate in Infection Prevention
80 mins
8 topics
Understanding the Basics of Infection Prevention
Importance of Hand Hygiene in Infection Prevention
Personal Protective Equipment (PPE) in Infection Prevention
Environmental Cleaning and Disinfection
Standard Precautions and Transmission-Based Precautions
26. Provide First AID Services Level 4
80 mins
8 topics
Understanding the Role and Responsibilities of a Level 4 First Aid Provider
Advanced First Aid Techniques and Procedures
Managing Medical Emergencies in Various Settings
Communicating Effectively in Emergency Situations
Utilizing Specialized First Aid Equipment